FAQ

Please arrive to your lash appointment with nothing on or around your eyes, no makeup or residue. We do have face wash in salon if you need to clean your lashes right before your appointment.

Treatments such as lip injections and chemical peels need to be done at least four weeks before your appointment. Avoiding alcohol, caffeine, and exercise the day of the procedure is also key for prep.

If you’re worried about your pain tolerance, a pain reliever like Tylenol can be taken prior to the appointment; should avoid aspirin and ibuprofen, though, since they can thin the blood and cause more sensitivity. 

We take cash, card (Visa, Mastercard, Discover and Amex), Zelle, Apple Pay and Venmo. Tipping is appreciated, though it is always optional.

A minimum of 24 hours notice is required to reschedule/cancel a booked appointment without penalty.

As a courtesy, appointment reminders are   sent out 48 and 24 hours either by text, email or both. If an appointment is cancelled or rescheduled within 24 hours of your appointment,  you will be charged 50% of your  service as a cancellation fee. If you reschedule or no show your  appointment within 4 hours of your scheduled appointment time, you will be  charged 100% of your service as a cancellation fee. A credit card deposit  for all new clients or appointments will be required at the time of booking  and will not be charged unless the aforementioned has occurred. This is to  protect your time that is set aside especially for you, as well as to protect  our time which books up quickly.